A person answers.
No call centre, no ticket number, no hold music that lasts longer than the fault. Tell us which of these you are and we will route you properly.
1 hr entrapment response
4 hr repair response
Callback within the hour, weekdays
My lift has stopped
Someone is trapped, or the lift is out of service right now. Call our emergecny line
I need a new lift or a quote
Installation, refurbishment, or a switch of maintenance provider.
I'm already a customer
Service records, LOLER paperwork, invoices or a contract change.
A free survey by an engineer, not a salesperson.
Tell us about the building and we will send someone to measure what is actually there — shaft, supply, traffic, headroom — then a proposal that says what the lift needs and what it will cost. Including whether refurbishing beats replacing.
- Free, no-obligation survey and lift MOT assessment
- Open protocol equipment — you are never locked to one supplier
- Lift leasing available if the upfront cost is the obstacle
Request a quote
The more you tell us, the more useful the first conversation is.
We use your details to respond to this enquiry and nothing else. No newsletters, no third parties.
Manchester
Stanley House, 7 Monsall Road, Manchester, M40 8FY
The North West is the core of the business — Manchester, Liverpool, Widnes, Chester, plus Leeds, Sheffield and the wider North.
St Albans
Unit 11, The Hertfordshire Business Centre, Alexander Road, St Albans, AL2 1JG
Greater London and the South — Hertfordshire, Bedfordshire, Buckinghamshire, Essex and Kent, working in Central London since 2009.
Engineer hubs, not a national number that goes nowhere.
Most of our engineers are based in and around these cities, which is why the response times mean something there.
London
Central London plus Enfield, Dartford, Croydon and Twickenham, run from St Albans.
Manchester
Greater Manchester and the North West, the core of the business since 1979.
Leeds
West Yorkshire, including Wakefield and the surrounding care and housing estate.
Sheffield
South Yorkshire and the Peak fringe, industrial and residential alike.
Birmingham
The Midlands, including the Commonwealth Games venue work in 2022.
Leicester
The East Midlands, with Nottingham and Northampton covered from the same base.