Maintenance & Repairs

Any make and model. 1-hour entrapment response, 24/7. Expert lift maintenance and rapid reactive repairs delivered by dedicated, nationwide engineers.

Typical platform capacity
0 hr
24/7
Breakdown cover
4-12
Visits a year
Make or model
0 m/s

LOLER

|

Any manufacturer

|

Nationwide

|

24/7

|

In-house examination

|

No call centre

Preventative & Reactive Care

Unrivalled reliability for facilities teams and building managers.

As one of the UK’s largest independent lift companies, Sheridan Lifts provides a comprehensive suite of maintenance, repair, and compliance services tailored to the rigorous demands of modern buildings. We understand that when a lift breaks down or falls out of compliance, it severely disrupts your operations.

Partnering with us ensures you have a single, highly reactive point of contact for every aspect of your lift portfolio. From routine statutory maintenance and emergency repairs to full LOLER certification and fire stopping, our extensively trained engineers have the expertise to handle any make and model safely and efficiently.

OUR SERVICES

Comprehensive lift care and compliance.

We offer a complete range of services to keep your lifts running safely and smoothly. Explore our dedicated service areas below.

PREVENTATIVE CARE
Lift Maintenance

Flexible, structured maintenance packages (Bronze, Silver, Gold) designed to suit your specific site usage, keeping your lifts reliable year-round.

24/7 RAPID RESPONSE
Lift Repairs

Fast, reliable repairs with a guaranteed 4-hour standard SLA and a 1-hour response time for passenger entrapments.

SITE CLEARANCE
Lift Removals

Safe, compliant, and efficient dismantling and removal of old or redundant lift systems, fully managed by our expert team.

FIRE SAFETY
Fire Stopping

Essential fire compartmentation and safety upgrades within lift shafts to ensure strict compliance with modern fire safety regulations.

EXPERT ADVICE
Lift Consultants

Independent, expert advice for building managers and architects on lift modernization, portfolio management, and new installations.

LEGAL COMPLIANCE
LOLER Certification

Statutory safety inspections and comprehensive reporting to ensure you meet your legal obligations as a lift owner.

Choose a level

MAINTENANCE PACKAGES

Keep your lift running smoothly with Sheridan’s Bronze, Silver, and Gold maintenance packages – designed to suit every need and budget. Not sure which one is right for you? Our expert team will assess your lift’s type, usage, and environment to recommend the perfect solution, so you can enjoy safe, reliable performance year-round
Entry level
Bronze

Most accessible package. Ideal for low usage lifts or sites with one or two units.

Suits light-use residential

Included in this package

Statutory inspection

Annual

Safety checks

Basic

Telephone support

Included

Response times

Standard
Most chosen
Silver

Ensures coverage during peak times and high footfall. Performance focused.

Suits high-footfall buildings

Included in this package

Inspections

Bi-annual

Callouts

Included

Response

Priority 24/7

Condition reports

Included
Full cover
Gold

All-inclusive package designed to take care of all your regular lift servicing needs.

All-inclusive cover

Included in this package

Proactive maintenance

Quarterly

Parts & labour

All included

Response

4-hour guaranteed

Account Manager

Dedicated

Comprehensive lift care and compliance.

Managing a diverse property portfolio often means dealing with a mix of different lift types and legacy brands. Whether your lift was originally installed by us or another worldwide manufacturer, our engineers have the expertise to service it. We maintain an expansive nationwide supply chain and regional depots holding critical spare parts, allowing us to carry out same-day repairs and drastically reduce your operational downtime.

01 / At home

Preventative care and LOLER management.

Regular lift maintenance is a strict legal requirement. Our proactive servicing visits involve a thorough inspection of your lift’s mechanical and electrical components, rigorous testing of safety systems, and the provision of full LOLER certification. We catch minor faults before they develop into expensive major repairs, keeping you safely on the right side of the law.

02 / Before it stops

Guaranteed rapid emergency response.

When a breakdown occurs, our repair commitment kicks in. We operate a strict 4-hour standard SLA for mechanical faults, and a critical 1-hour response time if a passenger is trapped. Because we do not use third-party call centres, you communicate directly with our expert coordination team, ensuring your emergency is handled with absolute urgency.
For facilities & estates teams

Intervals, response times and what we work to.

SL.MNT / TECH
Statutory intervals

Passenger & bed lifts

Every 6 months

LOLER 1998

Goods passenger lifts

Every 6 months

LOLER 1998

Service lifts / dumbwaiters

Every 12 months

LOLER 1998

Platform & step lifts

Every 6 months

LOLER 1998

Evacuation lift function test

Monthly

EN 81-76

Thorough examination is a legal duty on the lift owner, not the maintainer. We carry it out and issue the report so the duty is visibly discharged.

Standards we work to
LOLER 1998

Thorough examination at statutory intervals, carried out and certified in house.

EN 81-20 / 81-50

Current lift safety standard for design and installation, with declaration of conformity at handover.

EN 81-70 / Part M

Accessibility — car dimensions, controls, signals and door dwell times.

EN 81-72

Firefighting lifts, including secondary supply and protected lobby requirements.

BS 7255

Safe working on lifts — the code of practice our engineers work to on every site.

ISO 14001 / 45001

Accredited environmental and occupational health and safety management systems.

Case Studies

NHS trust estates, North West
Gold · multi-site

Maintenance and statutory examination across bed, goods and evacuation lifts on a live hospital estate.

Manchester city-centre residential
Silver · 6 blocks

Six residential blocks under one contract, with a single named engineer covering the portfolio.

Hotel group, St Albans
Gold · 24/7

Round-the-clock cover on guest and service lifts, with attendance scheduled away from check-in peaks.

Distribution centre, Yorkshire
Gold · goods

Heavy-duty goods lift on continuous shift use, maintained on a twelve-visit schedule.

Looking after a lift?
We will keep it running.

Find out more about our lift maintenance packages.